How do i cancel health insurance through the marketplace


Canceling Your Marketplace Plan

If you need to cancel your Marketplace health insurance plan, you can do so through the Marketplace website. You’ll need to log in to your account, and then click on “My Plans and Programs.” From there, you’ll be able to select the plan that you want to cancel and follow the prompts.

Log in to your Healthcare.gov account


If you enrolled in a health insurance plan through the Marketplace, you should have received an email confirming your enrollment. This email includes your username and instructions on how to create a password. You’ll need both of these to log in to your Healthcare.gov account.

Once you’re logged in:
-Click on your name in the top right corner, then select “My applications & coverage.”
-On the next page, scroll down and click on the red “Terminate Plan” button next to the plan you want to cancel.
-Select a reason for why you’re terminating coverage and click “Continue.”
-On the next page, review your selection and click the red “Confirm termination” button.

Click on your current plan


If you need to cancel your Marketplace insurance plan, you can do so at any time by following these steps:

  1. Log in to your account at Healthcare.gov.
  2. Click on your current plan in the “My Plans and Programs” section.
  3. Click the “Cancel Plan” button.
  4. Follow the prompts to confirm your cancellation.
    Click “Cancel Plan”

If you want to cancel your plan, you can do so through the marketplace website. To do so, log in to your account and click on the “Cancel Plan” button. You will then be asked to confirm your cancellation.

Follow the prompts to cancel your plan

If you need to cancel your health insurance plan purchased through the Marketplace, you can do so through your online account. Once you’re logged in, follow the prompts to cancel your plan. You’ll need to provide your reason for cancellation and confirm that you want to cancel your plan.

Cancelling Your Marketplace Plan Outside of Open Enrollment

If you need to cancel your health insurance plan outside of the Marketplace’s open enrollment period, there are a few steps you’ll need to take. Cancelling your health insurance plan outside of open enrollment is possible, but it may be difficult to find a new plan if you do not qualify for a Special Enrollment Period.

Call the Marketplace Call Center


If you’re calling to cancel your Marketplace coverage outside of the Open Enrollment Period, you’ll need to contact your issuer (the company that provides your health insurance) or the Marketplace Call Center at 1-800-318-2596 to cancel.

You can also write a letter to your issuer or the Marketplace asking to cancel your coverage. Be sure to include:
-Your full name
-Your date of birth
-Your Social Security number or the consumer ID number from your Health Insurance Marketplace application
-The plan name and policy number for the health insurance plan you want to cancel
-The date you want coverage cancelled, which must be at least 10 days from the date of yourrequest

Explain your situation to the customer service representative


When you call to cancel your Marketplace health insurance plan, you’ll need to give your name, address, and the date of birth of everyone on your plan.

You’ll also need to give the customer service representative your Marketplace account information so they can cancel your plan. This includes:
-The email address you used to create your Marketplace account
-Your username
-Your password

Be prepared to explain why you’re cancelling your health insurance plan. The customer service representative may try to convince you to keep your plan, so it’s important to be firm in your decision.

If you have a Marketplace health insurance plan and decide you want to cancel it outside of open enrollment, you can do so by calling the Marketplace Call Center at 1-800-318-2596.

Follow the representative’s instructions to cancel your plan


It is possible to cancel your Marketplace insurance plan outside of the Open Enrollment Period, but you’ll need to qualify for a Special Enrollment Period first. In order to do so, you’ll have to prove that you had a life event that made you ineligible for your previous coverage. Life events that could make you eligible for a Special Enrollment Period include losing other health coverage, getting married, or having a baby.

If you believe that you qualify for a Special Enrollment Period, the first step is to fill out this form on Healthcare.gov. After you complete the form, you’ll be able to compare plans and choose the one that best suits your needs.

Once you have selected a plan, the next step is to contact the Marketplace Call Center at 1-800-318-2596 and tell the customer service representative that you’d like to cancel your previous plan and enroll in a new one. The customer service representative will ask you some questions to verify your eligibility and then help you complete the process of cancelling your old plan and enrolling in a new one.


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